FAQ
Your questions, answered
How do I make a reservation?
Use the online booking form or text us directly. Send your pickup, drop-off, date and time. We reply promptly with a fixed flat rate.
How far in advance should I book?
Twenty-four hours is ideal. Weddings and long trips fill up early, so book those sooner.
What payment methods do you accept?
Credit cards, bank transfer and Zelle. Companies can be billed monthly.
When is payment due?
Single trips are paid at pickup. Events, hourly and long trips need a deposit at booking.
Can I cancel or reschedule?
Yes. More than 12 hours ahead is free. Inside that, the deposit becomes credit for another date.
Can we add extra stops along the way?
Yes. Tell us at booking and it's in the price. If it comes up on the way, we adjust with no surprise fee.
Do you handle airport pickups?
Yes. On arrivals the driver waits at baggage claim with a name sign and tracks your flight for delays.
How many passengers fit?
Up to 6 in the SUV, plus luggage. Larger groups get a second vehicle.
What's your service area?
We provide nationwide private chauffeur service across all 50 US States, including metropolitan transfers, commercial & private FBO airport pickups, and cross-country interstate travel.
Is this similar to a rideshare app?
No. Rides are booked in advance: set time, same driver, fixed price, commercial insurance. No queue, no surge, no cancellations.